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FAQ


1) Shipping Questions

(1) How long does it take to receive my order?

The terms of delivery depend on the country. It takes 5-7 business days to deliver items to America. For all international orders, packages take 7-14 business days. All the products are shipped by DHL, USPS or Express Mail (EMS) with confirmation (Depending on availability). Note: Business days excludes weekends and holidays.


(2) How much does shipping cost?

Free shipping would be offered when order amount over $300. For order amount lower than $300,shipping fee would be charged by the products class(differ from the weight of the products) and shipping country.


(3) Do you ship out the watch on the same day that I order it?

It usually takes 24 - 48 hours before your order is shipped out. This time is to allow our staff to verify the information for the order, and to package the order. Once your order has been verified and confirmed, the order will be sent out from our shipping department. For out of stock, we will keep you informed right away and ask you for further advices.


(4) Do you deliver to P.O. Boxes as well?

Yes, we deliver to P.O. Boxes as well.


(5) Do you deliver to other countries other than the U.S.A. as well?

Yes, we deliver worldwide. Please contact us if you wish to find out more details about your country.


(6) What happens if the package is damaged or missing when I receive it?

If your watch is damaged or missing contact us and notify us of the situation, we will ship another watch out to you once we receive back the damaged one.


(7) I'm leaving the country in 2 days can I have the product shipped to me overnight?

Unfortunately, we are unable to ship our packages overnight due to the large volume of orders we receive daily.


(8) Are there any other hidden fees to pay besides for the product and the shipping?

No, there are no additional fees to be paid. We take a great pride in offering a safe and secure online shopping experience


2) Refund and Exchange:

(1) Can I get my money back if I am not satisfied with your product or service?

Yes, if for any reason you are not satisfied with the product, please contact our staff and notify us of the problem. We will provide you with a return address where you can send the replica watch to. Once we receive the watch, we will immediately have the funds reinstated back onto your credit card as per our refund policy.


(2) Can I return for a full refund or exchange for a new one when not satisfy with the products?

Yes, you can. We will gladly refund any defective product and exchange any unwanted products, within 14 days of arrival. Just explain the problem you have with the watch in an e-mail letter, Indicate your order number in the email.Make sure to specify whether you need an exchange, refund, or repair under the manufacturer¡¯s warranty


3)Security Questions:

(1) Will my telephone number and shipping address be given out to anyone else?

No, your telephone number and other personal information will never be given to anyone else. It is kept in our database for future reference when you make another order. You will only be contacted when we need to verify your order or if there are any problems with the order.


(2) Can I be sure about my confidentiality?

We are committed to providing a safe and secure online shopping experience and protecting the privacy of our customers. Thus you can be absolutely sure about your confidentiality. Our reputation means a lot for us. All the operations are performed with maximal discretion. Every step available has been taken to make our customers' shopping pleasant and enjoyable both during and after the sale.


(3) What is my personal information used for?

The minimum information we require is used just to execute your order and to contact you in case something goes wrong


(4) Do you sell or share information about your customers with other companies?

Our customer's security is our top notch priority. Thus we DO NOT share information about our customers with any third party.


(5) Is my online payment secure?

We keep your personal information according to the highest security standards. We use progressive methods of leakage prevention such as SSL (secure socket layer) protection. This allows to keep information encrypted and proceed credit card transactions in safety


4) Payment Questions

(1) Can you lower your prices anymore?

Unfortunately, as much as we'd like to lower our prices, our profit margin is already very small and we are selling them almost at the same price we get them. To get the best deal order 2 or more watches, you can be offered extra discount.


(2) Which credit cards do you accept?

We accept MasterCard and Visa as methods of payments.


(3) Do you do Cash on Delivery (COD) orders?

No we don't, 80% of COD orders turn out to be scams and cause too many problems- We apologize to the honest people out there.


(4) When will my credit card be charged?

Your credit card will be billed once your order has been processed and accepted by our billing department.


5) Watches Common Ask Questions

(1) Why would I want to buy a replica watch instead of a real one?

Replica watches are popular because you can look classy and professional, yet not have to spend tens of thousands of dollars doing so. These watches look exactly identical to the ones you can find at a jewelry store selling for prices most people would not be able to afford. There is no reason why these beautiful watches should only be limited to the rich, and they are now available to everyone who wants to add a touch of class to their life style.


(2) What types of watches do you sell?

To view a complete list of brands of watches we have to offer, click on Home and on the left side of the page, you will see a selection of brands we carry. Select the brand from the sub category which you are interested in. A full list of that particular brand will be available once selected.


(3) I have seen other websites that offer them for cheaper, why are yours more expensive?

Many websites carry the lowest quality available and sell them at low prices but these items will not last very long. Our watches are top grade movement replicas which are guaranteed to last. The material we used is not the same; you will know that after you have tried an order with us.


(4) What is Automatic Movement?

An automatic watch is a mechanical watch whose mainspring is wound as a result of the wearer's arm motion. The movement of the wrist and body causes the rotor, a metal weight attached to a winding mechanism, to pivot freely on its staff in the center of the movement. The rotor rotates back and forth in a circular motion at the slightest action of the wrist. The rotor's movement winds the mainspring, a flat coiled spring that powers mechanical watches.

Automatic, self-winding and perpetual all mean the same thing: the watch winds itself. Certain brands like Rolex call their watches work perpetually . Many people appreciate the craft involved in making a mechanical automatic movement. They like the fact that this technology is hundreds of years old, involves many moving parts, and yet keeps very accurate time. (Many automatics come with glass backs which enable the wearer to view the action of the rotor and other moving parts.) They appreciate the human element involved in an automatic watch, that the movement is assembled by hand. Others like the fact that automatics run on so-called "clean," natural energy wrist power.

A person's normal arm and wrist motion will keep an automatic watch properly wound. If you haven't worn an automatic in a while, it is best to wind the stopped watch before putting it on.


(5) Are the watches water-resistant?

Cheap replicas will never hold up under water. Only some expensive can do. Replicas watches can only against rain and washing. While we don't suggest you wear it for diving or swimming, thus will affect its use.


(6) What is meant by automatic, chronograph, and quartz?

Automatic, or self-winding, means the watch has a self-winding mechanism which allows it to run on its own without batteries. The advantage is batteries are not required. The disadvantage is they should be serviced every few years to make sure they run smoothly.

Chronographs are the little dials (or 'clocks') which appear within the watches themselves and are always fully functional on our watches. They are normally used as stopwatch timers or as day, date and military time indicators.

Quartz means the watch runs on a battery. The main disadvantage is that you have to change the battery every few years.


(7) What is meant by sweeping second hand, and which watches have it?

A sweeping second hand is only available on automatic movement watches. This means that the second hand sweeps smoothly instead of ticking once every second. The smooth sweep is an incorporated series of very small, rapid and tiny ticks. This makes it look like the seconds hand is sweeping smoothly.

All automatic watches have a sweeping second hand, and all battery-run (quartz) watches have a ticking second hand.


(8) Are the pictures on your site taken of the replicas you sell or some other watches?

We guarantee that all pictures displayed at our online replica watch store are actual pictures of our replica watches. Our replica watches look exactly as the images on your screen. We deal with the professional photographers to take the pictures for our online replica watch store. If not exact the same, we will keep you informed before shipment.


(9) Why does my automatic replica stop ticking and losing time?

When you first receive your automatic replica, you need to wind it for 3 minutes straight before wearing it. If you wear it everyday, it will continue to wind itself on your wrist when you move around and walk. If you stop wearing it for more than approximately 2 days, the watch will need to be reset, but will then automatically wind it once you start wearing it again. The disadvantage to this is pretty clear. Your watch doesn't keep time if you don't wear it constantly. The advantages are that you don't ever have to replace a battery, the watch keeps great time when it's running, and most of all, and this type of movement is exactly what the originals use! If your Automatic is losing or gaining time in a 24 hour period the watch needs to be adjusted. All of our automatics have an adjustment screw on the movement just like the originals. Any local jeweler can service these watches.